Donna O'Shea
Donna O'Shea Principal / Director P. 07 4772 4446

Opening the doors on 1st April 2010 Donna Sands Boutique Property has grown from an agency that specialised in Property Management to an agency that now in addition offers an experienced Sales Department.

Having worked for some of Australia’s largest real estate groups, Donna knows that nothing counts more than having the experience of an industry veteran when it comes to handling challenging situations in real estate.

Donna has gathered a team around her that mirrors her high professional standards and ethics.

There’s nothing more important than to have true professionals looking out for you; whether as a property owner, tenant, seller or buyer.

Donna and her team are honest and experienced in what they do and Donna can guarantee a professional service at all times.

Donna has been a member of the REIQ Property Management Chapter since 2016. She is also excited to be a part of the Q Shelter Domestic and Family Violence Resource Group for the Private Rental Market. Donna is passionate about the Real Estate Industry and is happy to share the benefit of her knowledge and experience with others.

Natalie Office Manager / Trust Account Manager P. 07 4772 4446

Natalie is our Office/Trust Account Manager

Natalie joined Donna Sands Boutique Property in January 2012 with not only a wealth of industry knowledge but also the experience of working with Donna, as they have been teamed up twice before at two different Townsville Real Estate companies’ Property Management divisions.

Since leaving school and starting in the industry in March 1994, Natalie has worked across all the different areas of real estate from office junior to sales/office administration, trust account clerk, Property Manager and now Trust Account/Office Manager – so with this broad knowledge of ‘all things real estate’ Natalie too is a highly valued member of Donna’s team.

In her role as Trust Account Manager, Natalie looks after receipting of rents, disbursement of funds to owners and suppliers, management of invoices, statements and rent arrears and holds her full Real Estate Agents Licence.

Tanya Property Manager - Team 1

Tanya joined the Donna Sands team in 2019, bringing with her a wealth of experience.

Beginning her real estate career in 1993 has seen her working between Cairns and Brisbane in a variety of roles in the property management sector.

Tanya has an exceptionally calm but assertive manner whilst maintaining control of each and every situation. Tanya is an asset to her landlords, which is reflected in glowing feedback. She is an amazing problem solver managing each and every situation into a win-win outcome for her clients.

Tanya loves the challenges that Property management brings, her forte is dispute resolution but her hidden passion is to write a novel and have it published.

Kylie Property Manager - Team 2 P. 07 4772 4446

You will find Kylie taking care of the outwork including routine inspections, entry reports, vacate inspections and more.

Kylie has a strong background in Senior Administrative positions with the Government and has also worked in the private sector in various administrative and Management roles.

Kylie’s wealth of experience and diligent attitude make her well suited to being a Property Manager.

Alyssa Property Manager - Team 2 P. 07 4772 4446

One of the newer faces in the DSBP office, Alyssa started her journey with us early this year as our receptionist.

Alyssa had a dream to get her foot in the door and work within the real estate industry.After a few months of manning the front counter Alyssa was eager to learn as much as she could from the experienced property managers along the way.

Now you will find Alyssa working alongside Kylie as the new admin property manager for team 2. As a new comer to the property manager position Alyssa is taking on her new role one day at a time and excited about where her new role will take her.

Outside of work you will find Alyssa hanging out with her adorable fur babies and enjoying the camping lifestyle Townsville has to offer.

Chloe Property Manager P. 07 4772 4446

Chloe is well known and highly regarded by Property Owners and Tenants
alike. Her passion for Property Management started when she became an
Agent over a decade ago. She is recognized for her professionalism,
commitment to her clients and willingness to assist. She thrives on the fact
that no day is the same. Chloe is a popular member of the DSBP team –
she always has a smile on her face and a kind word to say.

Megan Receptionist P. 07 47724446

Megan’s bright smile and happy disposition will greet you when you visit or contact our office. Megan joined DSBP to become our Receptionist leaving the fast-paced Pharmacy/Retail industry.

Megan’s strong customer service background, helpful, can do attitude make her well suited to her position as Receptionist.

In her spare time Megan likes to view what Townsville has to offer from the back of her horse, go camping and fishing with her family or curl up on the couch at home with a good book.

Alicia Leasing Agent P. 07 4772 4446

With over 11 years’ experience in Customer Service roles Alicia has finally found her home here with us at DSBP as our Leasing Agent.
Completely new to Property Management Alicia is enjoying the new knowledge and experience she is gaining every day, with her bright, bold personality Alicia is loving being out in the field matching tenants to their new homes.

Outside of work Alicia spends most of her time with her family pottering around in her garden or playing pool.

Doreen Charity
Doreen Charity Sales Agent P. 07 4772 4446 M. 0414 691 666

I started working as a Real Estate Agent in 2000 and I have never looked back. Before I became a Real Estate Agent I was working in the hospitality industry. In my working life as a Real Estate Agent I have worked for a well-known brand Agency and won over 100 awards throughout Queensland. I then moved to another Agency where I learnt about Rentals and Body Corporate Management. As a result, I now have a much better knowledge of these aspects of the Real Estate Industry.

Real Estate is one of my main passions in life. I am very lucky every morning to get up and live my passion – not many people get the chance in life to get paid for what they love to do. I have made a long term commitment to Real Estate in Townsville – where else can you find such a fantastic lifestyle?

My philosophy of Real Estate is to treat everyone I deal with in a way I would want to be treated. This is with honesty and being up front. Every client is equal, and you know that old saying, ‘Don’t judge a book by its cover!’ I am not perfect but I will do my best to help with your needs. So if you are looking for an agent who is honest and friendly and will do her best to help then please contact me.