Testimonials

Owner Testimonial - August 2018

I would like to say thanks to both of you, Donna & all the staff for looking after our house in Townsville & for always helping me when needed. It was great to see everyone so happy  during my years with you all. When the decision to sell is reached we will be sure to […]

I would like to say thanks to both of you, Donna & all the staff for looking after our house in Townsville & for always helping me when needed. It was great to see everyone so happy  during my years with you all.


When the decision to sell is reached we will be sure to list it with you. Again thanks & please post this so all the smiling staff can view it.


Owner Testimonial - August 2018

Just a quick note to say – Thank you. We have been back for nearly 3 weeks, there are no ugly surprises, the house and grounds are in  good condition, everything works and its a delight to live in. Considering we had rented the property via Donna Sand for over 3 years, we would like […]

Just a quick note to say – Thank you. We have been back for nearly 3 weeks, there are no ugly surprises, the house and grounds are in  good condition, everything works and its a delight to live in. Considering we had rented the property via Donna Sand for over 3 years, we would like to say congratulations on a job well done. Can you please pass on our ‘Thanks’ to the past tenants, yourself and the team you work with.


Owner Evaluation

I would like to take this opportunity to thank you, and all of your staff for your assistance, professionalism etc. over the past few years that I had my property management with your firm.

I would like to take this opportunity to thank you, and all of your staff for your assistance, professionalism etc. over the past few years that I had my property management with your firm. Ever since Ferrari Realty days (last century I think, so long ago in the late 1990’s!) in which I have come to know you, especially in your attitude to dealing with property management for your clients, I have found you to be knowledgeable and approach your business with passion and professionalism. I felt a sense of ease and prosperity in having you as my property manager. From Ferrari Realty, to PRD Realty, to Remax, a stint at The Property Managers and then on to Donna Sands Boutique Property. I know that you should by now know me very well as a landlord as I know you well as a my personal property manager.


Customer Service Evaluation

Thank you thank you thank you!! You guys are just brilliant to deal with. Thank you so much for all your hard work and actually providing the, ever elusive in Australia, “customer service”. I am happy to hear that you are all well.

Thank you thank you thank you!!


You guys are just brilliant to deal with. Thank you so much for all your hard work and actually providing the, ever elusive in Australia, “customer service”.


I am happy to hear that you are all well.


Tenant Evaluation

It was the quickest and friendliest and most professional property management team that I have ever had to deal with. Thank you to the team at Donna Sands Boutique Property. You have made a stressful situation very easy.

I am currently renting a house at Bushland Beach. I have a wife and 3 young children we have been living there for the last 3 years. We were told we had 8 weeks to move out because the owners wanted to move back in. It then became a very stressful time as we enquired about 7 rental properties online with not one call back. I applied for one property in writing, have heard nothing as of yet, 5 days later! We saw a property through Donna Sands Boutique Property, on that day we had been taken through 4 properties in that morning. By the afternoon of submitting the paperwork we have been approved for the house. It was the quickest and friendliest and most professional property management team that I have ever had to deal with. Thank you to the team at Donna Sands Boutique Property. You have made a stressful situation very easy.


Owner Evaluation

We wish to express our sincere gratitude to you and to your wonderful staff for the prompt and professional manner in which you have handled the releasing of our investment property at Kirwan.

We wish to express our sincere gratitude to you and to your wonderful staff for the prompt and professional manner in which you have handled the releasing of our investment property at Kirwan. Not only did you set things in motion as quickly as possible but you secured a new tenant without any ‘wait’ time in between leases ensuring that we would not be disadvantaged financially. Having only just transferred our property to you, from a previous property manager, we were a little apprehensive about what to expect. However, we have no hesitation in voicing our satisfaction with your service and on going communication.


 


Sales Evaluation

Doreen Charity & Kale Sands what a pleasure you are to work with in purchasing a property, honest and made buying a house a pleasurable experience.

Doreen Charity & Kale Sands what a pleasure you are to work with in purchasing a property, honest and made buying a house a pleasurable experience.


Tenant Evaluation

Once again thank you for your part in solving this dispute. You are by far the best and most professional property manager we have ever dealt with.

Once again thank you for your part in solving this dispute. You are by far the best and most professional property manager we have ever dealt with.


“Fridge Moment”

I just thought I would send you a quick email as I am not sure if DSBP currently do fridge moments, but I would like to personally give Emelie a fridge moment.

I just thought I would send you a quick email as I am not sure if DSBP currently do fridge moments, but I would like to personally give Emelie a fridge moment.


She has worked above and beyond her role as our property manager especially with getting both of Nanna’s flats electrical system compliant. She has had to liaise with the electrician, plumber and the tenants to get the ball rolling. In addition Emelie has also answered any queries that I have had and has also arranged to get any quotes that I have requested.


Contractor Evaluation

I would like to express my many thanks and appreciation to all the staff for your mannerism, and how clear your work orders are.

I would like to express my many thanks and appreciation to all the staff for your mannerism, and how clear your work orders are. All other companies around Townsville do not have the courtesy that you do and we all appreciate it, especially how you ASK if we can please do a job not tell us it needs to be done now like most other agencies do.


I also wanted to compliment Donna on how wonderful your staff are.


Lessor Evaluation

Donna and her team have given excellent service and professionalism whilst maintaining a personal touch!

Donna and her team have given excellent service and professionalism whilst maintaining a personal touch!


Lessor Evaluation

This is my 4th attempt at finding a reliable agency. Good Property Managers seem to come and go but Donna Sands managers seem to stay put- they are well trained and efficient.

This is my 4th attempt at finding a reliable agency. Good Property Managers seem to come and go but Donna Sands managers seem to stay put- they are well trained and efficient.


Lessor Evaluation

This agency gives me personal attention which I like. I feel that they know and want to look after my unit as much as I do!

This agency gives me personal attention which I like.


I feel that they know and want to look after my unit as much as I do!


Lessor Evaluation

Very friendly and professional, they always return calls and follow up on any requests.

Very friendly and professional, they always return calls and follow up on any requests.


Lessor Evaluation

Donna Sands Boutique Property demonstrates nothing but professionalism. The staff are pleasant to deal with and hold your interest (property), delivering a high standard of management.

Donna Sands Boutique Property demonstrates nothing but professionalism.


The staff are pleasant to deal with and hold your interest (property), delivering a high standard of management.


Lessor Evaluation

I have used Donna Sands Boutique Property for quite a few years now and have found them to be very professional. – If there is a problem they fix it promptly, I recommend them to all landlords.

I have used Donna Sands Boutique Property for quite a few years now and have found them to be very professional.


– If there is a problem they fix it promptly, I recommend them to all landlords.


Lessor Evaluation

I am very happy with Donna Sands Boutique Property managing our property as we are from out of town and find that her communication, management skills and professionalism is just fantastic.

I am very happy with Donna Sands Boutique Property managing our property as we are from out of town and find that her communication, management skills and professionalism is just fantastic.


Lessor Evalution

I have enjoyed our time with Donna Sands Property and are very sad to move on with the sale of the property but can’t thank you enough Emelie for being a great property agent. Thank you

I have enjoyed our time with Donna Sands Property and are very sad to move on with the sale of the property but can’t thank you enough Emelie for being a great property agent.


Thank you